Responsible Gaming
Gambling Should Be Entertainment
At holly-close.com, we're committed to promoting responsible gaming. Bingo and all forms of gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses.
Age Verification
You must be 18 years of age or older to gamble in the United Kingdom. This is a legal requirement. If you are under 18, please do not attempt to register or gamble on our site. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone else, it may indicate a gambling problem:
- Chasing losses by gambling more to try to win back money
- Hiding gambling activity or lying about the amount spent
- Gambling with money needed for essential expenses (rent, bills, food)
- Feeling anxious, irritable, or angry when trying to cut down or stop
- Neglecting family, friends, work, or other hobbies due to gambling
- Borrowing money to fund gambling activities
- Spending increasing amounts of time and money on gambling
- Repeated unsuccessful attempts to reduce or control gambling
- Using gambling to escape problems or cope with negative emotions
- Experiencing financial difficulties as a result of gambling
If you've noticed any of these signs, please seek help immediately.
Self-Help Tools & Controls
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose during a session or time period
- Reality Checks: Receive regular reminders during play sessions about how long you've been gambling and how much you've spent
- Time-Out/Break: Take a temporary break from gambling for a set period (hours, days, or weeks)
- Self-Exclusion: Permanently or temporarily exclude yourself from accessing your account and our services
To activate any of these tools, please visit your account settings or contact our customer support team.
Support Organizations & Help Resources
If you're struggling with gambling, help is available. Here are trusted organizations offering free, confidential support:
United Kingdom
- GamCare – Free counselling, support, and information for problem gamblers and their families
www.gamcare.org.uk
Telephone: 0808 8020 133 (free, confidential, 24/7) - GamStop – The National Self-Exclusion Scheme for online gambling in Great Britain
www.gamstop.co.uk
Allows you to self-exclude from all UK licensed online gambling operators simultaneously - Gamblers Anonymous – Peer support groups across the UK
www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS specialist treatment service
Telephone: 0203 314 8790
International Support Services
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help, Reach Out Today
If you or someone you know is struggling with gambling, please seek help immediately. There is no shame in asking for support. The organisations listed above offer free, confidential assistance and are staffed by experienced professionals who understand problem gambling.
Your wellbeing is important to us. We encourage all our users to gamble responsibly and to use the tools and resources available to them.